Privacy Policy
1. In Plain Terms
We're an independent insurance advisory firm, and we treat the information you give us the way we'd want our own treated: carefully, confidentially, and only for the purpose you gave it to us. This page explains, in more formal detail, what information we collect through this website, what we do with it, and what rights you have.
2. Information We Collect
Through our website we collect only the information you choose to provide:
- Contact form submissions — your name, email address, phone number (optional), the type of coverage you're asking about, and the message you write;
- Direct contact details — if you call or email us, the number or address you provide and the content of the conversation;
- Basic server logs — technical data such as your browser type and approximate location, collected automatically by our web hosting provider for security and reliability.
During an advisory engagement, we may also collect the information needed to review your coverage — for example, details of existing policies, asset values and household or business circumstances — as described in our Terms & Conditions.
3. How We Use Your Information
Information submitted through this website is used to:
- Respond to your inquiry and schedule a consultation;
- Prepare and deliver the policy review or advice you requested;
- Keep you informed if we reach out about an ongoing matter you've asked us to handle; and
- Improve the content and services on this website.
We do not sell, rent, or trade your personal information, and we do not use it for advertising or profiling of any kind.
4. Form Delivery and Email Hosting
Messages sent through our website contact form are delivered to our business email address using a third-party form-delivery service (FormSubmit.co). Your submission is transmitted securely (over HTTPS) to that service and then forwarded to our inbox. The form-delivery provider is contractually bound to process the data only for the purpose of delivery; the data is not used by them for marketing. Web fonts used on this page are loaded from Google Fonts, which may receive your IP address when the fonts are downloaded.
5. Cookies and Tracking
This website does not use advertising cookies, and we do not embed third-party analytics or tracking pixels. We do not use cookies that follow you across other websites. If you have previously interacted with us, any cookies on this domain are limited to what is needed for the site to function.
6. Sharing Your Information
We share information with third parties only in these situations:
- With the insurance carrier or licensed agent you authorize us to approach on your behalf, limited to what is necessary to obtain or place coverage; and
- Where we are required to do so by law, court order, or a legitimate governmental request.
7. Security
This website uses TLS/HTTPS encryption for all data in transit. Access to your information within our practice is limited to the advisors working on your file. No system is perfectly secure, and we cannot guarantee absolute protection, but we follow reasonable administrative and technical safeguards consistent with industry practice.
8. Data Retention
Inquiry messages are retained for as long as needed to respond to you and to document the advice we gave you — typically in connection with the engagement file. You may ask us to delete your data at any time, subject to our legal record-keeping obligations (for example, records related to advice on coverage you purchased).
9. Children's Privacy
This website is not directed at children under 13, and we do not knowingly collect personal information from children.
10. Your Rights
Depending on the laws of your state, you may have the right to access, correct or delete the personal information we hold about you, or to object to certain processing. To exercise any of these rights, simply contact us using the details below — we'll respond within a reasonable time, typically 30 days.
11. Changes to This Policy
If we change how we handle personal information, we will update this page and the "Last updated" date above. Material changes will be noted prominently on the contact page.
12. Contact
Questions about privacy or data handling?
Best Insurance Consultancy
16192 Coastal Highway, Lewes, Delaware 19958
Phone: (888) 242-6694
Email: info@bestinsuraneconsultancy.site